Privacy Policy

French Academy of Language Studies ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our site or use our services. This Privacy Policy explains how we collect, use, and share information about you when you use our online platform. We provide English language courses, translation services, cultural training, exam preparation, and language assessment.

Data Controller

French Academy of Language Studies, located at 3 Rue du Champs Élysées, 7th Floor, Paris, Île-de-France, 75008, France, is the data controller responsible for the processing of your personal data.

Information We Collect

We collect the following types of information:

• Information You Provide Directly: When you register for a course, request information, subscribe to our newsletter, participate in surveys or interactive features of our site, or otherwise communicate with us, we may collect personal information such as your name, email address, postal address, phone number, educational background, language proficiency, and any other information you choose to provide.
• Information Collected Automatically: When you access or use our site, we automatically collect certain information about your visit. This may include your IP address, browser type, operating system, referring URLs, device information, pages viewed, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
• Payment Information: If you purchase services from us, we collect payment information, such as credit card details or bank account information, which is processed through secure third-party payment processors. We do not directly store your credit card details on our systems.
• Communications: We may retain copies of any communications you send to us, including emails and chat logs.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing and Improving Our Services: To deliver the services you request, process transactions, provide customer support, and improve our online platform and services.
• Personalization: To personalize your experience on our site, including providing customized content and recommendations.
• Communication: To communicate with you about your account, updates to our services, promotional offers, and other relevant information.
• Marketing: To send you marketing communications about our products and services, subject to your consent where required by applicable law.
• Analytics: To analyze usage trends and patterns, monitor the effectiveness of our marketing campaigns, and improve our online platform.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect against fraud, unauthorized access, and other illegal activities.

Sharing Your Information

We may share your information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analysis, email marketing, hosting services, and other business operations. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Affiliates: We may share your information with our affiliates, which are companies under common ownership or control with French Academy of Language Studies.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
• With Your Consent: We may share your information with third parties with your explicit consent.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Using secure servers and encryption to protect your personal data.
• Limiting access to your personal data to authorized employees and service providers.
• Implementing regular security audits and vulnerability assessments.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request that we erase your personal data, subject to certain exceptions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, subject to certain exceptions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal data, including for direct marketing purposes.
• Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at the address below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

You also have the right to lodge a complaint with a data protection supervisory authority in your country of residence.

International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA) that may not have data protection laws equivalent to those in the EEA. In such cases, we will implement appropriate safeguards to ensure that your personal data is protected in accordance with this Privacy Policy and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our online platform after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

French Academy of Language Studies 3 Rue du Champs Élysées, 7th Floor, Paris, Île-de-France, 75008 France